I’m Kevin Chan, founder of ChanAutomation, a consulting practice that helps service and trade businesses remove repetitive admin with smart automations, better workflows, and custom tools built around how they actually work. I started The Ops Shortcut because most AI and automation content is aimed at tech companies. Nobody was translating it into plain language for the plumber, the security installer, or the HVAC company owner. This newsletter is that translation. Every edition covers one thing that can save your business time this week. That’s the whole deal. If you want help implementing any of it, you can find me at chanautomation.com.
